If you are reading this VentraIP review, you are probably looking for what web hosting Australia has and need to know what the best web hosting Australia has got, we have got you covered. Having run a website for many years now, I have moved from web host to web host multiple times and have had so many bad experiences. However over time, I eventually settled in one place, that was with VentraIP and it is in my view the best web hosting Australia has.
The Best Web Hosting Australia Has Is VentraIP?
I have been with VentraIP for about 2 years and 9 months now and have had a good experience with this web host. In the past with previous web hosting providers the Resident Entertainment blog which I run frequently went down on popular days. Sometimes I’d write a very awesome article and it might get a few thousand views in a day, then all of a sudden my website was down for a couple of hours and I lost so many views in the first few years. It was always so frustrating, then I’d waste time messaging my hosting provider and would get nowhere at all with them and my site just wouldn’t be online for a while. To be honest, it used to be quite horrible to run a website!
Since moving to VentraIP I have not been able to break the site by getting too many views. Also when questions did arise and I needed support throughout my time with VentraIP, their online ticketing system was fairly good and I got a reply within a couple hours to a few days most of the time. My previous hosting provider took about 2 weeks to get back to me for simple requests! The good thing about the web hosting from VentraIP is that the support team is in Australia, you so are supporting a local team when you join, unlike most hosting providers who are all about profit and make you speak to someone overseas for support, which is awful! I hope this doesn’t change at VentraIP, I’ll update this review if it does.
Is VentraIP good for hosting a blog?
VentraIP is a great hosting provider for those looking to host a blog. Resident Entertainment as I mentioned is hosted on VentraIP and has been for the last 2 years. If you are looking to test website speeds, to see how a site a loads when VentraIP is used. I’d suggest just clicking around this blog you are currently reading because with Resident Entertainment hosted by VentraIP, you can test it for yourself. The site does load pretty quickly, although there’s probably a lot of optimisations I could make to it still to be faster, as sometimes the theme I use is a bit heavy and I got a lot of pictures, but for me, it’s fast enough. If you found this review through Google, I guess that is a bit of a SEO test as well that you have right there.
I have seen very limited down times with the website and have been generally happy with the service. As a hosting provider for a popular blog, I can only really speak for myself and my own experience. I guess it always depends on how much traffic you expect your website to be getting.
I can say that with all honesty, this website had 43,000 views in July 2020 and during that month we had no down time at all. Previous hosting providers I have tried struggled to let us get passed just a few hundred views on the site per day and I never saw the site get passed 5,000 views in a month without it crashing. The reason I choose to stay with VentraIP is because they can handle a good amount of traffic and also seem to be handle spikes in traffic. I never know if an article I write will be popular or not before I post it, but if it does get popular I do like my site staying online and not crashing, with VentraIP I’ve always been okay in this area. I don’t know the limits of what they offer, but for me and my own use as a blogger, VentraIP is good. enough.
They also have a variety of plans to choose from, so not everyone that’s starting out would really need their highest and most expensive offering. Some people will be able to get by with VentraIP’s starter plans which are just $9.95 per month at the time of writing this review. This type of plan is great for a start up, or someone not looking to get such high traffic to begin with. I recommend starting with their smallest plan if you are a beginner or just want to try out VentraIP as a hosting provider. You can always upgrade later on if your needs grow.
Does VentraIP have good customer service?
Over the last 2 years as I have been using the hosting service, there have been a few questions that I have sent their support team. I have not tried to personally call them on the phone, so I don’t know what is is like. I’ve always used the live chat feature on their website, or have submitted a written ticket to them through their online portal. I have found that I never really needed to call them on the phone to speak to a person so far because my issues have all either been resolved in an online chat or through the tickets I have submitted. They tend to have quick response times and their Australian staff have so far been quite knowledgeable.
In the past when I contacted other hosting providers, I felt they didn’t know anything at all and I had to guide them to what I needed, in fact at times, simple tickets I had about simple things to do with WordPress or the Cpanel went completely ignored. With VentraIP I’ve always felt from the chats that I’ve had with them that their support team had the knowledge to help me with my needs and their prompt replies were much appreciated. There’s also the added benefit that they’re all based in Australia for their support team.
Are they flexible with billing?
VentraIP is quite flexible when it comes to billing. If you are on a month to month plan and want to switch to an annual plan, you can just send them a ticket and they’ll switch it for you. The same goes for if you want to go the other way around. I like this because depending on my budget at the time, I can either go a whole year or just pay monthly. My previous hosting provider would not even entertain the thought of letting me switch this, so this is another reason why I like this hosting provider, they do look after their customers interests.
Easy to use customer portal
When logging into VentraIP as a customer, their online customer portal is easy to use both on a PC and on a mobile. It recently got a fresh new design and things like your domain name management, access to your website files or just paying your bill is very easy. Some of the previous providers I had been with do struggle in this area as they had customer portals that looked like they were made in 2004. VentraIP’s one is at least nice and fresh.
There’s not much more to say for this VentraIP review, when it comes to the best web hosting Australia has, I would have to say it is VentraIP, I simply haven’t experienced a hosting provider that could host Resident Entertainment without crashing during the month. After trying so many other providers before I tried VentraIP, I just couldn’t figure out how people ran blogs, most other hosting providers I tried were horrible. With VentraIP I don’t have that problem and also their customer service, especially their online customer support team has been excellent throughout the last two years. Their online ticketing system is great and the team there is very responsive.
If you are looking to start a new website or just move an existing website to VentraIP, then I am happy to recommend them as the best hosting provider you can choose. As mentioned many times, this is a website hosted by VentraIP and as a reviewer posting this VentraIP review, I’m happy to recommend this a web hosting provider because I have used them every day for 2 years and am quite confident that they are good. I have no intention of switching any time soon, they’re great!
An excellent hosting company that has great customer service, an excellent online chat system and a stable web hosting environment where unlike most hosting providers, doesn't go down every time I get too many views on my blog.
- Stable Web Hosting
- Flexible Billing System
- Great customer service
- Excellent for running a blog
- Australian Based Support Team